Guarantee and Warranty

Guarantee and Warranty

Guarantee and Warranty

USPGI LIMITED WARRANTY

  1. ALL PRODUCTS SOLD ARE WARRANTED BY USPGI ONLY TO CUSTOMERS FOR:
    (i) RESALE; OR (ii) USE IN BUSINESS, GOVERNMENT OR ORIGINAL EQUIPMENT MANUFACTURE.
    B. USPGI WARRANTS PRODUCTS AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF ONE (1) YEAR AFTER THE DATE OF INVOICE FROM USPGI, UNLESS OTHERWISE STATED. PROVIDED THAT USPGI ACCEPTS THE PRODUCT FOR RETURN DURING THE LIMITED WARRANTY PERIOD, USPGI MAY, AT ITS OPTION: (i) REPAIR; (ii) REPLACE; OR (iii) REFUND THE AMOUNT PAID BY THE CUSTOMER. CUSTOMER MUST RETURN THE PRODUCT TO THE APPROPRIATE USPGI BRANCH OR AUTHORIZED SERVICE LOCATION, AS DESIGNATED BY USPGI, SHIPPING COSTS PREPAID. USPGI’S REPAIR, REPLACEMENT, OR REFUND OF AMOUNTS PAID BY CUSTOMER FOR THE PRODUCT, SHALL BE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY.

ALL PRODUCTS SOLD TO BUSINESS CUSTOMERS ARE WARRANTED BY USPGI ONLY FOR USE IN BUSINESS, GOVERNMENT, RESALE, OR ORIGINAL EQUIPMENT MANUFACTURE AGAINST DEFECTS IN WORKMANSHIP OR MATERIALS UNDER NORMAL USE FOR ONE (1) YEAR AFTER DATE OF PURCHASE FROM USPGI. AT USPGI’S OPTION, THE EXCLUSIVE REMEDY FOR ANY PRODUCT IT DETERMINES TO BE DEFECTIVE IN WORKMANSHIP OR MATERIALS WILL BE REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE.

WARRANTY DISCLAIMER.

  1. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE, IS MADE OR AUTHORIZED BY USPGI. USPGI DISCLAIMS ANY LIABILITY FOR CLAIMS ARISING OUT OF PRODUCT MISUSE, IMPROPER PRODUCT SELECTION, IMPROPER INSTALLATION, PRODUCT MODIFICATION, MISREPAIR OR MISAPPLICATION. USPGI EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE PRODUCTS: (i) ARE MERCHANTABLE; (ii) FIT FOR A PARTICULAR PURPOSE; OR (iii) DO NOT AND WILL NOT INFRINGE UPON OTHERS’ INTELLECTUAL PROPERTY RIGHTS.
  2. USPGI MAKES NO WARRANTIES TO THOSE DEFINED AS CONSUMERS IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENT ACT.

LIMITATION OF LIABILITY

USPGI EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. USPGI’S LIABILITY IN ALL CIRCUMSTANCES IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.

INSTRUCTIONS FOR WARRANTY RETURNS

If the product was purchased on WWW.USPGEAR.com,  Email us providing the purchase date, the original invoice number, the item number and a description of the defect. You may also call USPGI Customer Care at 1-408-372-3000 or visit your local USPGI branch; you will need to provide the purchase date, the original invoice number, the item number and a description of the defect. For terms and conditions relating to Product Returns and Warranties, go to USPGI Terms of Sale.

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